RMA REQUEST FORM

RMA Monitor Information

Miracle Use Only

No

Item No.

Inv. No

Inv. Date

Serial Number

Problem

C

S/N Out

Note

Notes:
* Please print this form, fill it up and fax it with original invoice to 909.930.9311.  All RMA request should accompany

   with copy of original invoice and serial number. Check your RMA status, email to RMA@miraclebusiness.com. 

* Miracle offers one year warranty for MonitorTV and 10" color monitor. All other monitors have 3 years limited warranty

   ( 3 years parts and 1 year labor & CRT). Warranty starts from Miracle's or Miracle authorized distributor's invoice date.

* RMA number is only valid 30 days from the issuing date.
* Returned product must be packaged in original form and box with all attached accessories.
* Write RMA number clearly on your mailing Label. Put RMA paperwork with the returns together. Ship to address on top.
* All RMA returns shall be freight prepaid by customer. Miracle will pay the freight to ship it back.
* No RMA service to physical damaged products and/or monitors that missing any parts/accessories .
* If customer receive a physical damaged product from Miracle, it is customer's responsibility to report to Miracle within

   3 days and must keep original packaging for inspection. Otherwise there is no further warranty service.

* The warranty service only covers United States continental area. If the product is out of above mentioned area, it is 

   customer's responsibility to pay all duties, custom fees and additional shipping charges.

Miracle Use Only                       RMA Number ___________________   Issue Date  ___________

Shipping Via _________________   Date received   __________________   Rcvd. By ____________

Rcvd. condition: Normal ____  Physical Damaged ____________________  Missing Parts _________

Out of warranty service charges: Minimum ($30) _____  Working Hrs ______ Total charges ________

Handling  _______________  Approve ________________   Tracking ________________________